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As per regulatory guidelines, if an account remains inoperative for more than 2 years without any transactions carried out by the customer, it will be classified as a ‘Dormant’ Account. The following signs indicate that your account is dormant: You are unable to transact at ATMs or through Internet Banking and Phone Banking You are unable to initiate requests to change important account details such as residential address, e-mail ID and contact number You are unable to renew ATM Card/ Debit Card You are unable to get chequebooks/ deliverables issued.Here is how you can reactivate your dormant account: Step 1: Visit any ICICI Bank Branch and submit the duly filled and signed Re-KYC form Step 2: Provide your original address proof (Voter ID/ Driving Licence / Valid Passport / NREGA Job Card/ National Population Register (NPR) Smart Card/ Aadhaar Card) along with original PAN Card or Form 60 Step 3: Initiate a transaction to activate your account. |
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