Solved: WOL issue with I225

Hello Scort,

Thank you for posting on Intel Ethernet Communities. 

Since you are using an embedded ethernet controller for your Z690 mother board, can you also share us the exact model of your board?

We'd like to set your expectation that for Original Equipment Manufacturer(OEM) Ethernet controller, we have a limited support and it would be best if you can also get in touch with the manufacturer for further support since they have customized drivers, firmware and software to enable or alter features on your card. They are in best position where you can seek assistance so you don’t lose features or customizations of the Ethernet controller. But don't worry as we will still provide our best effort support to help you resolve the issue. 

Can we also request for your SSU log so we can have a look on your system.

Please follow the steps below to generate your SSU:

1. Download the Intel® System Support Utility and save the application to your system.

*Windows

https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-windows.html?product=91600

*Linux

https://www.intel.com/content/www/us/en/download/18895/26735/intel-system-support-utility-for-the-linux-operating-system.html?

2. Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.

3. To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.

Note: Please put a tick on "Everything" when scanning the log

Also just needing to ask if you are getting any error message? If so can you advise us the error that you are receiving.

If you have questions or other clarifications please let us know so we can help you further

Awaiting to hear from you soon, should there be no response from you, I’ll make sure to reach out after 3 business days. Thank you and have a nice day!

Best regards,

Zigfreid I.

Intel® Customer Support