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To restore the camera to its original factory settings, you can perform a settings reset. The process of resetting a camera back to the original factory settings depends on the camera model. Additionally, some models offer a reset of certain settings on the camera. Before you start The process to reset or initialize a camera differs depending on the type and model of the camera, so it's important to check the operating guide. Manuals are posted on your model support page. Before following any steps, check the following: Be sure not to power off the camera while resetting is in progress.If you use a model that supports PlayMemories™ Camera Apps, applications downloaded to the product may be uninstalled when you perform Initialize or Setting Reset. To use the apps again, reinstall them.Some cameras with both a reset and initialize function allow you to keep movies and photos, depending on your operation.A reset or initialize function may not resolve the issue if an error code beginning with a C: or E: is displayed on the camera's LCD screen.If you are using a camcorder, refer to the How to reset or initialize a camcorder back to the original factory settings article. Steps to reset or initialize the camera Cameras with a RESET buttonIf your camera is experiencing an issue and it is not resolved by performing the appropriate reset or initialization procedure above, service may be required. Go to Product Repair. |
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