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New words and expressions

customer[ˈkʌstəmə]n.顾客

consumer[kənˈsju：mə]n.消费者

after-sales service[ˈɑ：ftəˈseilz][ˈsə：vis]售后服务

feedback[ˈf：dbæk]n.意见反馈

follow-up letter[ˈfɔləuˈʌp][ˈletə]后续信件

complaint[kəmˈpleint]n.投诉

Top Sentences

The promotion is aimed at existing

customers and attracting new customers.

推广活动以现有客户为目标，并吸引新客户。

The promotion is aimed at existing

consumers and attracting new consumers.

推广活动以现有客户为目标，并吸引新客户。

Their after-sales service is one of their key marketing features.

售后服务是他们一个重要的营销特色。

Clear response to customer feedback is crucial.

对客户的反馈做出明确的回应是至关重要的。

The company policy is to ensure

every complaint receives a follow-up letter.

公司规定要确保每一个投诉人都收到后续信。

If you’ve got a complaint, take it to the Office of Fair Trading and they will investigate.

如果你接到投诉，请移交给公平贸易司，他们将进行调查。返回搜狐，查看更多

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