orhan
新加坡
Quality and genuine willingness to help of staff at all levels and very central location close to most attractions. Starting with Fergus at concierge who arranged all of our train tickets for the duration of our stay not only in Beijing but for all of our stay in China and rushed to get them ready for our trip the next day. Viski and Sunny at breakfast also need mentioning in addition to all the rest whom we did not catch their names during breakfast. And last but not least, Mr. Alan who is the night manager smoothing out any possibilities of things that might go wrong on the morning we left Beijing, sending one of his colleagues with us to the trainstation just to make sure all went well (colleague’s name also Alan who was also most helpful). All in all best service received ever and we travel quite a lot. Thank you Beijing staff, for top class service and making our China trip most memorable.
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